BabyTrend offers worldwide shipping on available products, subject to destination availability. Orders are processed after payment has been successfully completed and confirmed. You will receive an update when your order is being prepared for shipment.

Estimated Delivery

Estimated delivery typically takes 5–8 business days, depending on the destination, customs processing, and shipping carrier. Delivery times are estimates and are not guaranteed.

Customs clearance, carrier disruptions, severe weather, or other circumstances may cause delays. If your order is delayed, contact us for assistance.

Shipping Charges and Customs

Applicable shipping charges are displayed at checkout before payment. International orders may be subject to customs duties, taxes, or import fees payable by the customer.

Shipping Address

Please provide complete and accurate shipping information when placing your order. Incorrect or incomplete addresses may cause delays, failed delivery, or additional shipping charges.

If you notice an address error, contact us promptly. Changes may not be possible once an order has entered fulfillment.

Returned Packages

If a package is returned because of an incorrect address, refusal of delivery, or failure to collect it, additional reshipping fees may apply. We will explain any applicable charges before arranging another shipment.

Order Tracking

Tracking information will be provided when available after your order has shipped.

Missing or Delivered Packages

If tracking shows your package as delivered but you cannot locate it, check with household members, neighbors, and the delivery location. Contact the carrier and our customer support team so we can help investigate.

A carrier’s delivery scan does not prevent us from reviewing a missing-package claim.

Contact Us

For shipping questions or assistance, use the contact options on our Contact Us page at babytrend.us.

This policy does not limit your rights regarding delayed, lost, or undelivered orders under applicable law.